IQS Film Cap

Return Window: Returns are accepted within 30 days of the delivery date.

Condition: Items must be unworn, unwashed, and in their original condition with all tags attached.

Exclusions: For hygiene reasons, we cannot accept returns on stained, damaged, or altered items.

Return Process:

• Initiate a return request through our website or contact our customer service team.

• Package the item securely and use the provided return label.

Refunds: Once we receive and inspect the returned T-shirt, refunds will be processed within 7-10 business days to the original payment method.

Exchanges: We offer free exchanges for sizing issues within the return window.

Shipping Options:

• Standard Shipping: Delivered within 5-7 business days.

• Express Shipping: Delivered within 2-3 business days.

• Overnight Shipping: Delivered next business day (orders placed before 12 PM).

Shipping Costs:

• Standard Shipping: Free on orders over $50; otherwise $5.99.

• Express Shipping: $12.99.

• Overnight Shipping: $19.99.

Order Processing:

• Orders are processed within 1-2 business days (excluding weekends and holidays).

• You will receive a confirmation email with tracking information once your order is shipped.

International Shipping:

• Available to select countries. Delivery times vary by destination.

• International shipping fees are calculated at checkout and may be subject to customs duties.

Tracking Your Order:

• All shipments include a tracking number, which will be emailed once your order is dispatched.